Frequently Asked Questions

Please reach us at if you cannot find an answer to your question.

What qualifications do your staff members have?

Our staff members are highly trained and qualified professionals, including registered nurses, licensed practical nurses, and certified nursing assistants.

Do you provide transportation for medical appointments?

Yes, we provide and coordinate transportation for medical appointments as needed.

Do you offer specialized care for patients with dementia or Alzheimer's?

Yes, we have a specialized care unit for patients with dementia or Alzheimer's, with staff members trained in caring for these patients. Additionally, we have a male-only unit for people with special dementia-related behaviors.

Do you accept private pay patients?

Yes, we accept patients that are private pay, Medicare & Medicaid-qualified, and HMO-covered. Please contact our business office for more information and assistance.

How do I know if I am Medicaid-Eligible?

In Jackson County, you can contact the Department of Health: https://jacksoncounty.iowa.gov/health-department/

You can check eligibility here: https://hhsservices.iowa.gov/apspssp/ssp.portal